Incidents reported on status page for Soraban https://status.soraban.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fea5671be5e87551ca172000e4575c3f.webp https://status.soraban.com/ en https://status.soraban.com/incident/609257 Thu, 26 Jun 2025 17:14:52 -0000 https://status.soraban.com/incident/609257#f36bb6d27048efca3c571c68c089a5a0265d974a2e4ff22a97ce766390f81b0d Soraban Platform recovered. https://status.soraban.com/incident/609257 Thu, 26 Jun 2025 17:08:06 -0000 https://status.soraban.com/incident/609257#f3e08aa65a5e688d7bb5acbff2720c7047244a68b03fe9a1896740fe81688100 Soraban Platform went down. https://status.soraban.com/incident/609257 Thu, 26 Jun 2025 01:05:06 -0000 https://status.soraban.com/incident/609257#486abc4ad7aa0381046af4cd9e8ffb16cbbf93312b01752d2f7793446f8ebd9f Soraban Platform recovered. https://status.soraban.com/incident/609257 Thu, 26 Jun 2025 00:47:19 -0000 https://status.soraban.com/incident/609257#e83a5c9f6d5b3dd909ce547d180e3dab0ae989ea55257319da587da887312c79 Soraban Platform went down. https://status.soraban.com/incident/606916 Sat, 21 Jun 2025 20:06:46 -0000 https://status.soraban.com/incident/606916#7857008af977e1566a50e5c5d631f356562404582325eb85671590c1a8610538 Soraban Platform recovered. https://status.soraban.com/incident/606916 Sat, 21 Jun 2025 20:01:09 -0000 https://status.soraban.com/incident/606916#0d8049f3e3ab389aa6009535a681809ef9dfeab7d0e560651580713eba020dfd Soraban Platform went down. https://status.soraban.com/incident/606916 Sat, 21 Jun 2025 19:52:09 -0000 https://status.soraban.com/incident/606916#b9295c82c22ba984c1c28b126267641a4c47008e5cad97f9672c23b2e203c29f Soraban Platform recovered. https://status.soraban.com/incident/606916 Sat, 21 Jun 2025 19:46:02 -0000 https://status.soraban.com/incident/606916#a2153dcc3d1a677cf649dc14ccdc958ea44bd7cf2ec429e3e9ac0d619776b2fd Soraban Platform went down. https://status.soraban.com/incident/599948 Wed, 11 Jun 2025 15:12:00 -0000 https://status.soraban.com/incident/599948#1a56b5b4d89d5a2157e9d8b45c7d139f9255723fef254239baf273dd0c24bfce On June 10, Soraban experienced a significant outage of the due to a widespread disruption at our cloud hosting provider, Salesforce Heroku. This resulted in prolonged, intermittent downtime across the Soraban platform and systems. We understand the critical nature of our services and deeply regret the impact this had on your operations. We are conducting a full post-mortem to better understand the failure and improve our resilience moving forward. As part of this effort, we are reevaluating our hosting architecture, exploring alternative cloud providers, implementing additional redundancy and eliminating single points of failure with 3rd party services to minimize the risk of future disruptions. Ensuring the reliability of Soraban is our top priority, and we appreciate your patience and trust as we work to strengthen our infrastructure. https://status.soraban.com/incident/599948 Tue, 10 Jun 2025 21:19:00 -0000 https://status.soraban.com/incident/599948#b8e6fc15ab65aef2007fa29ecd2fe41e21492897a4b5b935943cbfc2f7404bdd Our cloud hosting provider has identified the root cause of the ongoing issue and is actively working on a resolution. They expect services to be fully restored by the end of the day. We will continue to monitor the situation and provide updates as needed. Thank you for your patience. https://status.soraban.com/incident/599948 Tue, 10 Jun 2025 16:38:00 -0000 https://status.soraban.com/incident/599948#c5f858019281dc4a63d0698f3ec1eb5418a35a151d5354f08287c5d4068f8668 We are currently experiencing a platform-wide outage due to a major service disruption impacting our cloud provider, Salesforce Heroku. This incident affects all parts of our platform. You may experience intermittent errors and app unavailability. We are actively monitoring the situation and will share updates as more information becomes available. We appreciate your patience and understanding. https://status.soraban.com/incident/599948 Tue, 10 Jun 2025 06:59:00 -0000 https://status.soraban.com/incident/599948#2357e907cf5069615e8f38ef287dce2ca56518e62332012e5671e1dcc35dec79 The Soraban platform is currently intermittently unavailable. We are investigating and will have an update soon. https://status.soraban.com/incident/599702 Mon, 09 Jun 2025 21:28:54 -0000 https://status.soraban.com/incident/599702#f885ad5c4d32a709e66f09d08fd7dfc230566aa6e59096ded4c256d254448d10 Soraban Platform recovered. https://status.soraban.com/incident/599702 Mon, 09 Jun 2025 21:25:20 -0000 https://status.soraban.com/incident/599702#eb271dbe6d9eb1f8b4c5818a26b541db8399a26c98d410bde24b966c581cfd4d Soraban Platform went down. https://status.soraban.com/incident/594364 Fri, 30 May 2025 22:23:00 -0000 https://status.soraban.com/incident/594364#563ddbf0794fb0725d4a6a7ce1c901072c585b3760b2498ef89145e9a43fc5e2 Users are experiencing errors when attempting to sign in and access Soraban. https://status.soraban.com/incident/591797 Fri, 30 May 2025 15:12:40 -0000 https://status.soraban.com/incident/591797#ebfe15e7969d450bd90121529d3f1f7d161bd7e510dd5249a592de64a6f6be78 Soraban Platform recovered. https://status.soraban.com/incident/591797 Fri, 30 May 2025 15:09:03 -0000 https://status.soraban.com/incident/591797#564e5108465c5c5624f1cc96923952eab1febac8a79281382d948617e4c1f314 Soraban Platform went down. https://status.soraban.com/incident/567597 Fri, 16 May 2025 16:00:56 -0000 https://status.soraban.com/incident/567597#049f4de4d1874fae2c3cddde7e8b383f66ec5ecc675407217887bb49bf0b54f2 Soraban Platform recovered. https://status.soraban.com/incident/567597 Fri, 16 May 2025 15:57:29 -0000 https://status.soraban.com/incident/567597#bfad31f3cac2e5d5f8667e1fed8f1d92181bd5f629700ab58397789645a74486 Soraban Platform went down. https://status.soraban.com/incident/567597 Fri, 16 May 2025 15:20:31 -0000 https://status.soraban.com/incident/567597#2f0ec106322ae69b3f6cdc759ff05fc78cc51f67a6f009523ecb51ae1fc28dfe Soraban Platform recovered. https://status.soraban.com/incident/567597 Fri, 16 May 2025 15:16:14 -0000 https://status.soraban.com/incident/567597#d50c3e79755a9ea6125eea54eb542d752b4c27ad7e19a97e327cdf1d3301c071 Soraban Platform went down. https://status.soraban.com/incident/565925 Thu, 15 May 2025 13:12:32 -0000 https://status.soraban.com/incident/565925#8bfd140be6a1efe2ec8b0227acf4f7930ef5722e5a54ab18f2726d940e65b444 Soraban Platform recovered. https://status.soraban.com/incident/565925 Thu, 15 May 2025 13:09:03 -0000 https://status.soraban.com/incident/565925#261d604b915797cc1ba3775490d465c09d32d2123adfb5981cdc04943b68aeac Soraban Platform went down. https://status.soraban.com/incident/564427 Wed, 14 May 2025 15:52:34 -0000 https://status.soraban.com/incident/564427#c210cd394d6ade3c3021a584efaf3086adc217163f9184ef32ed181034b1dc5d Soraban Platform recovered. https://status.soraban.com/incident/564427 Wed, 14 May 2025 15:48:40 -0000 https://status.soraban.com/incident/564427#3a73057d9d7ed107b56c95ac89d5664f44a5e6fb42b004f7abe47aa8ffe5ae8b Soraban Platform went down. https://status.soraban.com/incident/559305 Fri, 09 May 2025 15:17:14 -0000 https://status.soraban.com/incident/559305#ae8e2cf7650f2bf587cff9397e69c42625341094bbf38d801503a42d40cca679 Soraban Platform recovered. https://status.soraban.com/incident/559305 Fri, 09 May 2025 15:12:51 -0000 https://status.soraban.com/incident/559305#7672105a285b7235aa131de2fa949d8184cfd8ecbe3a804186a09d14bd12d134 Soraban Platform went down. https://status.soraban.com/incident/551801 Fri, 25 Apr 2025 16:17:19 -0000 https://status.soraban.com/incident/551801#65acf9afcbe4fee09725e432c5296508ba0420383ad1f4898e8e261e212b4b71 Soraban Platform recovered. https://status.soraban.com/incident/551801 Fri, 25 Apr 2025 16:12:19 -0000 https://status.soraban.com/incident/551801#c17b48b4052979c99b6edb33aa711970641e60c04d9f0d4bfa2d1103fe2addc8 Soraban Platform went down. https://status.soraban.com/incident/548803 Tue, 22 Apr 2025 04:10:30 -0000 https://status.soraban.com/incident/548803#9fc42eba96eb1e5b8dae020250c9c4def8b589bca92f5270a9057f26f46d6d91 Soraban Platform recovered. https://status.soraban.com/incident/548803 Tue, 22 Apr 2025 04:07:02 -0000 https://status.soraban.com/incident/548803#022b75c2a0d4070b42b86aa8b62f0fc8fa596dc93fffe337f346a402f32bee54 Soraban Platform went down. https://status.soraban.com/incident/548803 Tue, 22 Apr 2025 03:59:22 -0000 https://status.soraban.com/incident/548803#e0cf5c23b1aa648b1329848a2ee5e235347d93137e8abe6ab009c7897d62e8b2 Soraban Platform recovered. https://status.soraban.com/incident/548803 Tue, 22 Apr 2025 03:55:28 -0000 https://status.soraban.com/incident/548803#8fcdc6f55f1a1639db6a308cd2fa5946f49fe6367d1f2ce389c6f35da6959e66 Soraban Platform went down. https://status.soraban.com/incident/548702 Mon, 21 Apr 2025 22:31:29 -0000 https://status.soraban.com/incident/548702#6d241a54f2a165e529b4a68a7214c304372de664098e6c400b99158d8681b050 Soraban Platform recovered. https://status.soraban.com/incident/548702 Mon, 21 Apr 2025 22:27:56 -0000 https://status.soraban.com/incident/548702#7c601dfa6240579c2c64a1dbd01f8d747a2b2437bd5c44ea88cd7817fd125689 Soraban Platform went down. https://status.soraban.com/incident/545888 Tue, 15 Apr 2025 23:19:59 -0000 https://status.soraban.com/incident/545888#7af79402617e2ea335b7f61179358173358e18d578e70b5a7705893e0ed00747 Soraban Platform recovered. https://status.soraban.com/incident/545888 Tue, 15 Apr 2025 23:16:27 -0000 https://status.soraban.com/incident/545888#a0aa0b68e9a015ba7e22a3b742422a479e23ecd4abf0245f4d07c715c79f1ae9 Soraban Platform went down. https://status.soraban.com/incident/540891 Sun, 06 Apr 2025 23:45:51 -0000 https://status.soraban.com/incident/540891#be1f18c040ff4f8cbf9fb60a9085702bd55166a702b9a0b532b8337559820e3f Soraban Platform recovered. https://status.soraban.com/incident/540891 Sun, 06 Apr 2025 23:41:38 -0000 https://status.soraban.com/incident/540891#46ffdff8e254f1da03b07771f3a92ed82c15926674d50488b0a637870be8a7d5 Soraban Platform went down. https://status.soraban.com/incident/537042 Mon, 31 Mar 2025 00:54:55 -0000 https://status.soraban.com/incident/537042#5878bb01feb9a786d5725cae3bd411a1acc57881ca63bb23327ef93d392f7716 Soraban Platform recovered. https://status.soraban.com/incident/537042 Mon, 31 Mar 2025 00:50:38 -0000 https://status.soraban.com/incident/537042#e947ba6c039e19cd4a73b684cb0d40e4c1570d52434de65ca8dc8435ca3bd087 Soraban Platform went down. https://status.soraban.com/incident/535809 Fri, 28 Mar 2025 03:04:13 -0000 https://status.soraban.com/incident/535809#8a4f5294d3067b19fdbe0a4c8ffb5711d4e22572637ebe80836695ea31e008f9 Soraban Platform recovered. https://status.soraban.com/incident/535809 Fri, 28 Mar 2025 03:01:14 -0000 https://status.soraban.com/incident/535809#22efa818e412a7d7b467c900a1adc4724febd3060a84b35d8337a32ebc46d7de Soraban Platform went down. https://status.soraban.com/incident/535257 Thu, 27 Mar 2025 03:34:33 -0000 https://status.soraban.com/incident/535257#eebfbec5738e375d630951b42a7da3c233cdbd43ec31174d568c1710a28aac00 Soraban Platform recovered. https://status.soraban.com/incident/535257 Thu, 27 Mar 2025 03:30:06 -0000 https://status.soraban.com/incident/535257#a059b8c2f37d6036efaba4b304e0a3150d45daae327faa27c2efdf4828104aec Soraban Platform went down. https://status.soraban.com/incident/532448 Fri, 21 Mar 2025 23:15:11 -0000 https://status.soraban.com/incident/532448#dc0d23bf8166ef5c36ad51c07713ee0892b5f76dc5cd6512778efcf1bd188ad3 Soraban Platform recovered. https://status.soraban.com/incident/532448 Fri, 21 Mar 2025 23:08:42 -0000 https://status.soraban.com/incident/532448#a4624d6f60f4f0b38a15bc61c33eed0f0fe4e735353180d69348cf7083182e5b Soraban Platform went down. https://status.soraban.com/incident/527658 Thu, 13 Mar 2025 14:08:55 -0000 https://status.soraban.com/incident/527658#a6fa53b447eede5dbec18c3383853193afad5c233368039afcc8f03edbe2e6f5 Soraban Platform recovered. https://status.soraban.com/incident/527658 Thu, 13 Mar 2025 14:06:33 -0000 https://status.soraban.com/incident/527658#35b89d2d214a232047b4a6546e1ae68e364723f08bbefa889fad7edf5ac97490 Soraban Platform went down. https://status.soraban.com/incident/524899 Sat, 08 Mar 2025 14:09:28 -0000 https://status.soraban.com/incident/524899#369ba9cfcb645afc60c7e6b28ec7eb5b5c349d2c3584c4ed1dea7c8cd188e553 Soraban Platform recovered. https://status.soraban.com/incident/524899 Sat, 08 Mar 2025 14:05:18 -0000 https://status.soraban.com/incident/524899#f4d10278fa462117a18b0c772b22fdd763416c730245c0873eae36e9fa9428d7 Soraban Platform went down. https://status.soraban.com/incident/516303 Thu, 20 Feb 2025 18:48:08 -0000 https://status.soraban.com/incident/516303#586d97cb7956623687ee60ee72ce484f1c4829347da22e5d13104c87d4f86ba9 Soraban Platform recovered. https://status.soraban.com/incident/516303 Thu, 20 Feb 2025 18:42:08 -0000 https://status.soraban.com/incident/516303#545757d6d50361e4ac48738ae1a81c3d92805fd43890a1df33886917916ddd24 Soraban Platform went down. https://status.soraban.com/incident/508636 Thu, 06 Feb 2025 22:58:38 -0000 https://status.soraban.com/incident/508636#acb1125617c9f1630c0cb1079d36800cfa1e279a299309dc9d531deec5c4df94 Soraban Platform recovered. https://status.soraban.com/incident/508636 Thu, 06 Feb 2025 22:52:41 -0000 https://status.soraban.com/incident/508636#50186acf5793455a160fbc207671d4e4a322744e380f69acc2ffe5e7ddc265dc Soraban Platform went down. https://status.soraban.com/incident/506840 Mon, 03 Feb 2025 06:04:00 -0000 https://status.soraban.com/incident/506840#435a41883ff4dd519d2ebe882804f7833ba6f334d63b4bb9e70f0a891d0e1300 At 2:51 MST, the Soraban platform experienced a brief outage lasting approximately 5 minutes, resulting in application errors and degraded performance. The issue was identified and all services are now fully operational. We are continuing to monitor system performance to ensure stability. https://status.soraban.com/incident/505093 Fri, 31 Jan 2025 15:46:51 -0000 https://status.soraban.com/incident/505093#1838ca3f1bcd9de746a25bc152a374cd6dff73d031eb477a3b97820a4323a66b Soraban Platform recovered. https://status.soraban.com/incident/505093 Fri, 31 Jan 2025 15:40:58 -0000 https://status.soraban.com/incident/505093#a50f3c87d8e0e73f2b98a8edd99e20ac152c05c37253b9575fdb1e241473f95a Soraban Platform went down. https://status.soraban.com/incident/495802 Tue, 14 Jan 2025 18:09:24 -0000 https://status.soraban.com/incident/495802#41d38e71574e65b55641d3b9ac03180ae29db0fc58befff0803f3ca1f7d5dc61 Soraban Platform recovered. https://status.soraban.com/incident/495802 Tue, 14 Jan 2025 18:03:19 -0000 https://status.soraban.com/incident/495802#0a7b133d5a975eeae8e8b9b483545dddae73df043ef93295a1210b897be40f6e Soraban Platform went down. https://status.soraban.com/incident/495483 Tue, 14 Jan 2025 03:08:00 -0000 https://status.soraban.com/incident/495483#849cc93b17f823d5bace65f9f4d091f9ab8e5b54ce04dc5a90f7ef609dba6e5d Upgrades are complete and the platform is back up. https://status.soraban.com/incident/495483 Tue, 14 Jan 2025 02:10:00 -0000 https://status.soraban.com/incident/495483#042230cb7f39f2156b93f54afd906bec51f8ac5047125b99fc9c90167f9cd78e Systems upgrades are being performed and the platform is temporarily down. The current ETA for completion is 10PM PST. https://status.soraban.com/incident/492285 Wed, 08 Jan 2025 01:18:24 -0000 https://status.soraban.com/incident/492285#1a3d3ff79a74f1a2d2428e8648727942b471b50e987ca1d60cea1a5aba5b65cc Soraban Platform recovered. https://status.soraban.com/incident/492285 Wed, 08 Jan 2025 01:12:23 -0000 https://status.soraban.com/incident/492285#e81d61f439cc65633edda73957fa17a1488a5681d6474392b06cdee7e8af185b Soraban Platform went down.